TABLE OF CONTENTS

CHAPTER Arb 100 ORGANIZATIONAL RULES

PART Arb 101 DEFINITIONS OF TERMS

Section Arb 101.01 Definitions

PART Arb 102 DESCRIPTION

Section Arb 102.01 Composition of the Board

Section Arb 102.02 Duties of the Board

CHAPTER Arb 200 MOTOR VEHICLE ARBITRATION

PART Arb 201 SCOPE

Section Arb 201.01 Applicability

Section Arb 201.02 Waiver

PART Arb 202 DEFINITIONS

Section Arb 202.01 Board

Section Arb 202.02 Consumer

Section Arb 202.03 Gross Weight

Section Arb 202.04 Hearing

Section Arb 202.05 Lessee

Section Arb 202.06 Lessor

Section Arb 202.07 Manufacturer

Section Arb 202.08 Motor Vehicle

Section Arb 202.09 Party

Section Arb 202.10 Working Days

PART Arb 203 PREHEARING PROCEDURES

Section Arb 203.01 Request for Hearing

Section Arb 203.02 Filing Fee

Section Arb 203.03 Manufacturer's Response

Section Arb 203.04 Manufacturer's Final Repair Opportunity

Section Arb 203.05 Notice of Hearing

Section Arb 203.06 Continuances

Section Arb 203.07 Legal Representation

Section Arb 203.08 Public Access

Section Arb 203.09 Election of a Remedy

Section Arb 203.10 Withdrawal of Request for Hearing

Section Arb 203.11 Discovery

Section Arb 203.12 Prehearing Conferences

Section Arb 203.13 Computation of Time Periods

Section Arb 203.14 Burden of Proof

Section Arb 203.15 Intervenors

Section Arb 203.16 Agency Staff

PART Arb 204 HEARING PROCESS

Section Arb 204.01 Conduct of Hearing

Section Arb 204.02 Rules of Evidence

Section Arb 204.03 Affirmative Defenses

Section Arb 204.04 Motions

Section Arb 204.05 Official Notice

Section Arb 204.06 Record of Hearing

Section Arb 204.07 Board Member Withdrawal

Section Arb 204.08 Decision of the Board

Section Arb 204.09 Reopening of Cases

Section Arb 204.10 Appeals

PART Arb 205 RULEMAKING

Section Arb 205.01 Petition for Rulemaking

Section Arb 205.02 Board Action Upon Petition for Rulemaking

PART Arb 206 DECLARATORY RULING

Section Arb 206.01 Petition for Declaratory Ruling

Section Arb 206.02 Board Action Upon Petition for Declaratory Ruling

PART Arb 207 PUBLIC COMMENT HEARINGS

Section Arb 207.01 Purpose

Section Arb 207.02 Notice

Section Arb 207.03 Public Participation

Section Arb 207.04 Limitations on Public Participation

Section Arb 207.05 Media Access

Section Arb 207.06 Conduct of Public Comment Hearings

PART Arb 208 REQUEST FOR RULE EXPLANATION

Section Arb 208.01 Request for Rule Explanation